I could not live without my Royal Professional!!!
Unlike the review below we've been lucky in that we've had no problems with our unit.
It's been exactly 3 years since we purchased our machine and we haven't looked back. The machine was bought as we were spending $40-50 a week at Starbucks. Now we use organic milk and beans and make our own latte's at home.
The machine is super easy to use. There are various settings for the grinding and dose of coffee. I just set the dose on max and change the grind depending on what beans I use. The machine gives you 3 sizes of coffee depending on what you want. The steam wand works well but can only be used after coffee dispensing is finished. It takes 15-25sec for the steam wand to really start.. steaming. The cappuchinore on my machine doesn't work but I only tried to use it after we had the machine for 2 years so I'm not bothered too much. I also have the direct water connection to my reverse osmosis system. So I haven't had to de-scale yet and might never need...
Great coffee maker for the office!
This coffee maker makes excellent coffee and is able to make it quickly enough to safisfy 25 thirsty employees! The milk steamer is quick and efficient too!
Will do until I get my commercial 2-grouper
This machine makes good espresso and good cappuccinos. In terms of fully automatic machines, its price is infinitely more reasonable than that of a Jura. The price of a Jura X9 at $6500 is about that of a commercial machine. This Saeco will do nicely until I get my Faema E61 or Prestige semi-automatic 2-groupers with a Mahlkonig grinder. I doubt if my commercial machine will make a much better espresso or cappuccino but I think a manual machine has fewer maintenace problems and I have more control over the milk foaming. However the Saeco does offer the manual steam wand as well as its cappuccitore (milk foamer) and they both work well. I also like the energy saver feature of the Saeco since I prefer not to power off the machine. I also like the cup warmer. The screen menu is easy to use and the different options and diagnostics are useful.
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